Developing Human Skills

There are two types of skills used in any job.

These are the technical skills of the job, the skills that you need to be able to get the job done. For an accountant this may include the ability to use MYOB and other accounting software, knowledge and experience of taxation requirements etc. For a carpenter it is the ability to read building plans and the experience in using a range of tools of the trade. These technical skills are skills that we learn and develop through both formalised training and on-the-job learning.

The other type of skills needed in every job are human skills. These are the skills to be able to interact with, work with, communicate with, motivate and inspire other people. Whilst technical skills are generally taught through formal means often human skills are all too often left to chance. Recruitment decisions are based on a persons technical skills, with little or no weight given to a person's capacity to engage with customers or to get along with team members.

It is the capacity to engage with and effectively use these human skills that make one company, business, sales person, or individual stand out from their competitors.

The reality is that people buy people. They want relationships, they want to belong and be cared for. Whilst technical skills are essential, it is an individuals human skills make all the difference.

The secret is that human skills, like technical skills, can be developed and learnt, they dont' need to be left to chance.

To find out how Change Works can help you to develop human skills personally or within your organisation email us at: info@changeworksnt.com or check out our website: http://www.changeworksnt.com/.

We would love to hear your comments.

Warm wishes,

Darren and Alison